Company
Contact FlirtCam
Pick the route that fits your question — the right channel gets you an answer faster.
Email support
[email protected] — include your FlirtCam user ID so we can find your account. Messages are answered by the FlirtCam Team.
For anything unsafe that happens during a call, the report option on the profile or call screen is still the fastest route — it reaches our review team with the right account already attached.
A safety problem in a call
Use report or block on the person’s profile or on the call screen. That reaches our review team fastest and keeps a record attached to the right account.
Coins, payments or a charge you did not expect
Note the date and time, the amount and the payment method, then email those details to support. Read the refund policy first for how purchases are handled.
Camera, microphone or login trouble
Check the technical section of the FAQ — most issues are browser permissions. If that does not fix it, email support with your device and browser name.
Before you write
- Your FlirtCam user ID (shown on your profile in the app)
- What happened, and roughly when
- Screenshots of error messages, if you have them
- Never include your password or full card number — we will never ask for them
Quick answers often live in the FAQ, pricing and safety pages.